"I once worked for a manager who was very flexible--he could use all four leadership styles--he just used the wrong style with the wrong people at the wrong time." "Really?" asked the entrepeneur. "Yes," said Marshall. "He was always telling his best people what to do because he knew his career depended on them, but they resented it because they already knew what to do. With his poorer performers, he didn't respect them so he left them alone. Since they didn't know what to do, they floundered."